Delivery & Terms

UK DELIVERY

FREE UK Delivery on orders £10 or more.

Orders below £10 incur a £1.99 delivery charge.

All orders are dispatched within 24 hours of purchase. (Sundays and Bank Holidays exempt)

Orders up to and including £25 are dispatched FIRST CLASS with an estimated delivery time of 1-2 working days.

Orders over £25 are dispatched FIRST CLASS SIGNED FOR also with an estimated delivery time of 1-2 working days.

Vapour Bliss takes no responsibility for items which are shipped successfully but fail to arrive due to the failings of the shipping company. Our courier does not allow any claims procedure to begin until 28 days have passed from the date of the item being shipped. However, at our discretion, we will agree to take this problem away from our customers after 14 days and will re-send the missing products to you at no cost.

Please be considerate when discussing shipping matters and understand that we as a company uphold the highest standards of service but can on occasion be let down by third party handling companies.

INTERNATIONAL DELIVERY

Orders £20 and less incur a £4.95 delivery charge.

Orders over £20 incur a £9.95 delivery charge, as the goods are sent signed and tracked.

Vapour Bliss ship to all European Countries, however, the responsibility lies with the customer to ensure the customs rules and regulations of there home country allow the delivery of E-Liquids.

RETURNS POLICY

Customer satisfaction is of paramount importance to us.

We refund or exchange the products if faulty. Please bring the matter to our attention within 7 days of recieving your item. Failure to do so will indicate to us that the customer has accepted the product.

Returns must be accompanied by original packaging and include all original items.

Customers are responsible for postage costs when returning items.

Notice

The purchase of products from Vapour Bliss is governed by these terms and conditions. Please read them before using the site. By accessing the site, you agree to be bound by these terms and conditions.

These terms and conditions do not affect your statutory rights as a consumer.

Data Protection

We hereby state that we will not use or pass on any customer details without prior consent and will not share any information we collect with third parties

Descriptions

Our descriptions and pictures on the website are a guide only.  We try to give as much accurate information and look of our product to be as truthful a depiction as possible but Vapour Bliss cannot be held wholly responsible for any minor differences.

Security

PayPal and Secure Trading use state of the art security tools and techniques, both proprietary and unique, to ensure that you are protected against security risks.

Vapour Bliss is hosted on one of the biggest eccomerce platforms, which is Level 1 PCI Compliant.

Statutory Rights

These terms and conditions do not affect your statutory rights as a consumer.

Copyright 2014-2020 Vapour Bliss

All images on this website may not be used or copied without permission from Vapour Bliss.